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While the remote network connection is established using advanced networking techniques that are perfect for app management and still-image broadcasting, you can also share a desktop view for multimedia (video and games).

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Once the remote connection is established, you can freely copy files between two Windows OS instances, with full support for dragging and dropping files, touch interface for tablet users, and secure data transfers.

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It can be used in a variety of ways, from connecting to your home PC from work (or vice versa) to get access to some file you forgot, to help your friends to configure some particular Windows 10 settings that they cannot manage themselves, troubleshoot various issues for your family members, or simply to remotely check on your home or work PC as they are being actively used to perform specific tasks.

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The latest version of Microsoft Remote Desktop is fully optimized for Windows 10 and brings a streamlined way to access remote PCs in the fewest steps possible. Since the first introduction of this service several decades ago, it has managed to grow into one of the most popular features for remote error troubleshooting and data access for people who are not able to physically visit their PCs. If you are still having difficulty connecting, please contact the ITS Service Desk.Microsoft Remote Desktop allows users of all knowledge levels to establish a direct connection with their distant PC and take control over their desktop, apps, files, attached hardware, and network resources, just like as if they are actually sitting at the desk near that computer.

Make sure your internet connection at your location is running correctly.

Make sure you have the correct computer name or IP address of the computer you are trying to connect to.

Make sure you are connected to VPN before launching your remote desktop connection.

Note:Make sure you are connected to the VPN prior to launching your remote desktop connection.

Check any settings you wish to change, then click Add.

Enter the PC name or IP address of the computer you want to connect to.

Choose whether to allow camera/microphone access to continue.

The Microsoft Remote Desktop app will open automatically.

If requested, sign into the App Store and enter the code you receive by text or email.

Find Microsoft Remote Desktop 10 (usually the first option) and click Get, then click Install.

If Microsoft Remote Desktop is not available, or you are using a personal computer, follow the steps below: If you are using an ITS-supported Mac, Microsoft Remote Desktop 10 is available through Self Service.

Once you've added the PC, double-click the icon to launch the remote desktop connection.

Enter the PC name or IP address of the computer you want to connect to.

Click + Add in the top-right corner of the screen.

Once the app is installed, click Launch.

Note: If you are prompted to open the Microsoft Store, click Open Microsoft Store then Get.

Click the Get button to download the app.Visit the Microsoft Store site to download the Microsoft Remote Desktop app.

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If you are using an ITS-supported computer with Windows 10, you can download Microsoft Remote Desktop from the Software Center (for computers in AD) or Company Portal (for computers in Azure AD).

#Microsoft remote desktop 10 download install

Once you've been granted access, install the Microsoft Remote Desktop app to connect to the remote computer. You may attach an email of their approval to the ticket, or the Dean/Director may comment in your support ticket after it is created.

You must also provide Dean/Director approval for your request.

Are you using a WVU-owned computer to connect?.

Whether you are on-campus, hybrid or remote.

Whether you intend to connect to a server, office computer, or both.

Computer name or IP address of the WVU computer you want to connect to.

Requesting Remote Desktop Access:Ĭontact the ITS Service Desk at 30 to request access. Information on setting up and using remote VPN is available in the Working Remotely With a VPN article. After a request is submitted for remote desktop access and setup is complete, users must first connect to remote VPN then use the Microsoft Remote Desktop app. RDP is not intended for day-to-day use to access a work computer. ITS offers remote desktop (RDP) access for users who are accessing specialized equipment or servers that cannot be accessed otherwise.